How to Set Up FREE DELIVERY As A Shipping Method

To offer Free Delivery (Free Shipping), you must add it to a Shipping Zone, and then you can add it to as many Shipping Zones as you like.

To use this method:

Go to My Settings – Online Store Settings

Choose the Shipping Tab

Select a Shipping Zone, and click on the + icon to add a Shipping Method.

Select Free Shipping from the dropdown

Enter a Title that displays to the customer at the checkout (for example you might want to call this Free Shipping etc)

Open the dropdown next to Free Shipping Requires:

• N/A – Not available, Free Shipping is an option for all customers (choose this as a default if you want free shipping for all customers in this Shipping Zone).
• [Requires the Ultimate Plan] A valid free shipping coupon – A coupon created that enables free shipping
• A minimum order amount – Free shipping is only available if a minimum amount is spent. Set this amount in the Minimum Order Amount field which will appear if you choose this option.
• A minimum order amount OR a coupon [Requires the Ultimate Plan] – Free shipping is available if a minimum amount is spent or the customer has a coupon that offers free shipping
• A minimum order amount AND a coupon [Requires the Ultimate Plan] – Free shipping is offered only if a minimum amount is spent and the customer has a coupon that offers free shipping.

If you require any of the options that need a minimum amount, you will need to enter an amount.

Finally, if you’ve selected any of the options that include a minimum amount, you can choose to apply this amount rule before or after coupon discounts [Requires the Ultimate Plan] have been applied (see below NOTES for additional information).

Then Save

ADDITIONAL NOTES REGARDING FREE SHIPPING COUPONS:

If you are using a Free Shipping Coupon [Requires the Ultimate Plan], you have the option to choose at what point the Minimum Order Total rule is implemented: before or after coupon discounts are applied.

The following example should help explain how it works:  If you have a rule that the minimum order total should be $20, your customer has a product of $25 in the cart, and they also have a coupon that gives $10 off.

• After discount (Unchecked). In this case, the order amount is $25 – $10 = $15. The customer will not get free shipping according to the minimum order amount rule.
• Before discount (Checked). In this case, the order amount is $25 and the $10 discount is ignored. The customer will get free shipping according to the minimum order amount rule. The coupon discount will still be applied.