How to send a One Off Email Reminder to your bookings

A one off email reminder  is done manually which means you will add the settings manually and send the reminder email to the customer. You may send an email notification to all customers who have a future booking for a particular product. This will use the default template specified under Online Store > Emails  but here you can add more content to the message.

• Navigate to Appointments > Add/Edit – Reminders.
• Click the ‘Add One Off Reminder’ button
• You can send reminders based on either specific Order, Booking ID or Product. This can be done by selecting the respective radio button in Send Reminder for the option.
• If you select Order # in Send Reminder for option, you will see the list of Order Ids on clicking the Order Ids field
• Select from the list of displayed Order Ids. You can choose to send the reminder email to multiple or single Order Ids by selecting them from the dropdown.
• The reminder email will be sent to the selected Order Ids together. Likewise, you can select the Booking ID for sending reminder notification by selecting the booking Ids from the dropdown.
• When you select the Product radio button, all the Booked Products will be displayed like Order Ids and Booking Ids. You can select single product or multiple products from the list, for sending reminder emails together.
• Add Subject and Message to the email.
• Click on Save Draft button to save is as a draft and send the email later or click on Send Reminder button to send the reminder email immediately.