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How to Cancel a Booking to free time up for re-booking

Cancellation of bookings is the most common problem faced by business or any time-based professions. In all such businesses, bookings are mostly done in advance. So for various reasons, cancellation of bookings can take place either from the Admin side or from the Customer side.

At that point of time, the admin will wish to release booking date and time for which order is cancelled so that other customers can book for that date and time as it is now available for taking a new booking.

Bookings can be cancelled for a particular date along with specific time slot.

Let us understand first how bookings can be cancelled, deleted or trashed for a particular date and how that cancelled dates are released for further bookings.

  • Go to Appointments > View My Appointments.
  • Find the booking you wish to cancel.
  • Click on the Order Id for the booking.
  • On the Order details page opens where you can see the complete details of that particular order.
  • To cancel the order, click on “Order status”, you will find a drop-down list from which you have to select “Cancelled” as the Order Status
  • Click on “Save Order” to save the changes.

You can move your order to trash from this page by clicking on Move to Trash.

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